Guides for every role, and the fixes for the problems schools actually report. No account needed — send anyone here.
What GatePass is, what it costs, who can see what, and what happens to your data.
What it does on a school day, in plain terms.
Read itOne price per term by student numbers, and a full term free first.
Read itUganda today.
Read itWhen each term is due, how to pay, and where your receipts are.
Read itOne download for parents, staff, gatekeepers and visitors.
Read itA phone at the gate and printed cards. That is the list.
Read itThe gate keeps scanning. Nothing is lost.
Read itYour staff by role, parents for their own children, and nobody else.
Read itAbout an hour of work, most of it waiting for cards to print.
Read itAs many as you have, each with its own phone.
Read itSigning up, passwords, and holding more than one account or school on one phone.
Starting a free term, and what you need to hand before you begin.
Read itFor staff, for parents, and what to do when somebody is locked out.
Read itA parent who also teaches, or two people sharing a handset.
Read itOne account, several schools, and how to tell which one you are looking at.
Read itGiving someone access, and taking it away the same day they leave.
Read itFrom an empty account to a working gate, in the order that actually works.
The four steps, in order, and roughly how long each one takes.
Read itWhat the columns mean, and what to do when rows are rejected.
Read itWhat GatePass generates, what you print on, and what to do about lost cards.
Read itWho gets which role, and why a teacher cannot see the whole school.
Read itThe scanner, the four answers, and what to do when something does not work.
How to run a gate at 7am without a queue building up.
Read itLetting someone in by hand, and what gets recorded.
Read itKeep scanning. Every scan is kept, and parents are told when the signal is back.
Read itThe five things to check, quickest first.
Read itWhere attendance comes from, how to correct it, and why it cannot be edited.
The gate does the counting. Your class shows who came in, and when.
Read itStaff scan in at the gate too. Who is late, who has not come, and which class is waiting.
Read itThe evening list of anyone the gate never saw leave.
Read itRecords cannot be edited. Here is how a correction is made instead.
Read itHow the cut-off decides late from absent, and where to set it.
Read itWho is expected today, who is on school grounds now, and how a visit gets approved.
Signing boarders out, night roll-call, and accounting for a bus.
The roll-call, reaching parents, and getting your numbers out.
Accounting for everyone on school grounds — including visitors and children away on a trip.
Read itWho can send, who approves it, and why parents cannot reply.
Read itRunning a report, and sending it to yourself as a file.
Read itRecording what happened, and who is allowed to read it afterwards.
Read itBalances, payments, and reminders that go only to the families who owe.
Getting the app, adding your children, and what you will and will not see.
Signing in with your phone number, and what happens if your child is not there.
Read itYour own children only — and nothing about anyone else’s.
Read itThe four causes, in the order worth checking.
Read itRequesting a visit, and arriving with a pass already on your phone.
Read itRequesting a visit, confirming your number, and using your pass.
The problems schools actually report, and what to do about each.
Work out whether it is the number, the phone, or the scanning.
Read itHow it happens, and how to put it right properly.
Read itWhat to check before assuming a bug.
Read itWhich field to use, and who cannot use the app at all.
Read itNo account needed. Tell us what happened and what you expected — we answer Monday to Friday, 8am–5pm.