For parents

What you see, and what you do not

Your own children only — and nothing about anyone else’s.

You see your own children: when they arrived at school, whether they are still there, when they went home, their fees, their trips, and notices from the school.

You do not see any other family’s child, any other family’s balance, or anything about the school’s staff. Other parents equally cannot see anything about yours.

Notices from the school are one-way. You cannot reply to them in the app — if you need to reach the school, phone or visit as you always have.

Get the app and find your child

Signing in with your phone number, and what happens if your child is not there.

You are not getting notifications

The four causes, in the order worth checking.

Ask to visit the school

Requesting a visit, and arriving with a pass already on your phone.

Did this not answer it? Tell us what happened — we would rather fix the guide than answer the same question twice.