Legal
Last updated: 4 November 2026
Contents
In plain words: the school's records belong to the school, and the school is responsible for what it records. Every school's first term is free, with no card; after that the school pays per term by the size of its roll. GatePass helps a school keep track of its students — it does not replace the school's own care of them. The terms below are the binding version.
These terms are an agreement between you and Bellpaper Technologies Limited, trading as GatePass, of Kampala, Uganda ("GatePass", "we", "us"). They apply when you use the GatePass website, the web dashboard, or the GatePass mobile app (together, "GatePass").
If you sign up or use GatePass for a school, you confirm that you are allowed to accept these terms on the school's behalf, and "you" includes the school.
If you do not agree to these terms, do not use GatePass.
GatePass helps a school record who arrives and leaves, keep attendance, manage visitors, run trips and boarding, keep fee records, and send notices to parents.
GatePass is a record-keeping and messaging tool. It does not replace the school's own care and supervision of its students, its safeguarding duties, or its emergency procedures. Alerts depend on phones, mobile networks and internet connections that we do not control, and may arrive late or not at all. Nobody should rely on GatePass alone to know that a child is safe.
We improve GatePass all the time. We may change, add or remove features; if we remove something a school relies on, we will tell schools in good time.
Schools: a school's account is opened by a person at the school, who can add staff and give each one a role. The school decides who has access and is responsible for removing people who should no longer have it.
Parents and guardians: sign in with the phone number the school has for them. A parent sees only the children the school has linked to them.
Visitors: create their own account to ask a school for a visit. An account does not give access to any school; each school decides on each visit.
Everyone: keep your password and your phone secure, give accurate information, and tell the school or us at once if you think someone else is using your account. You are responsible for what is done with your account.
You agree not to:
We may suspend an account that breaks these rules, and will tell the school or the person why unless the law or safety prevents it.
It belongs to the school. The students, staff, attendance, fees and other records a school puts into GatePass remain the school's. The school gives us permission to store and use them only to provide GatePass to the school and to the people it connects, as described in our Privacy Policy.
The school's responsibilities: the school is responsible under data protection law for the information it records. It must have a lawful reason to record it, tell parents, staff and others how GatePass is used, obtain any consent the law requires (including from parents for their children), and keep the information accurate.
Our responsibilities: we handle that information only on the school's instructions, keep it secure, keep it apart from every other school's, and help the school answer requests from the people it is about.
Our Privacy Policy, at gatepasshq.com/privacy, is part of these terms.
The free term: every school's first term is free. We do not take a card, so nothing is charged automatically. If the school decides not to continue, it owes nothing.
Branches: a branch added as its own school shares its school's free term; after that it is billed as its own school.
After that: the price is set per term (or per semester, for international-curriculum schools), by the number of students on the school's roll, in the currency of the school's country. The current prices are on gatepasshq.com/pricing. Parents, guardians and visitors never pay us.
Invoices: we invoice the school each term. Payment is due within three weeks of the start of the term.
If a term is not paid: the school's features pause until it is paid. The dashboard opens only Settings, Billing and Help, and the gate stops recording arrivals. Nothing is deleted.
Price changes: we will give at least 30 days' notice. A change never applies to a term already invoiced.
Refunds: fees are not refundable once a term has started, unless the law requires it or we agree otherwise in writing.
We work to keep GatePass running at all times, but we do not promise that it will always be available, fast, or free of errors. We may need to take it down briefly for maintenance, and we try to do that outside school hours.
The gate app keeps scanning when the internet is down and sends the scans, with the times they happened, when the connection returns. This depends on the phone being charged and working.
We are not responsible for failures caused by things outside our reasonable control, such as power cuts, network or internet outages, failures of services we rely on, or events such as natural disasters or civil unrest.
GatePass is ours. The software, designs, name, logo and written material that make up GatePass belong to Bellpaper Technologies Limited. Using GatePass gives you the right to use it under these terms; it does not transfer any ownership to you.
Confidential information: anything about GatePass that is not public — such as unreleased features, our documents, prices agreed privately with a school, or how GatePass works behind the screens — is confidential. Do not share it without our written permission. We keep the school's information confidential in the same way.
Suggestions: if you send us ideas for improving GatePass, we may use them freely, without owing you anything.
GatePass works with services run by others, such as app stores, Google sign-in, mobile networks and SMS delivery. Your use of those services is also subject to their own terms. We are not responsible for them.
GatePass is provided as it is. To the fullest extent the law allows:
Nothing in these terms limits responsibility that the law does not allow to be limited, such as for death or personal injury caused by negligence, or for fraud.
If a claim is made against us because a school recorded or shared information without the right to, or broke these terms, the school will cover the reasonable costs we incur because of it.
A school can stop at any time: its Admin asks us to close the account. We close it once we have confirmed the request, and tell every Admin and the Headteacher. We are required to keep the school’s information, so it is kept locked, and the account can be restored if the request was a mistake. Fees already paid are not refunded for the rest of the term.
Parents and visitors can delete their own sign-in at any time, in the app or as described at gatepasshq.com/delete-account.
We can suspend or close an account that breaks these terms, that is used unlawfully, or where the law requires it. Where we can, we will warn first and give a chance to put things right.
The sections on confidentiality, limits on our responsibility, the school's promise to us, and governing law continue after an account closes.
These terms are governed by the laws of Uganda, and the courts of Uganda decide any dispute about them.
Before going to court, please write to us at hello@gatepasshq.com so that we can try to resolve the matter. If you use GatePass as a private individual in another country, these terms do not take away rights that country's law gives you.
We will update these terms when GatePass changes. If a change is significant, we will tell schools at least 14 days before it takes effect. Continuing to use GatePass after that means accepting the new terms.
This version is dated 4 November 2026.
Email: hello@gatepasshq.com
Bellpaper Technologies Limited, trading as GatePass Kampala, Uganda