All guides
For parents
Get the app and find your child
Signing in with your phone number, and what happens if your child is not there.
- 1Download GatePass and tap “I’m a parent or guardian”.
- 2Enter the phone number you gave the school. We send a 6-digit code to it by SMS — type it in.
- 3Choose a 5-number PIN — not an easy one like 12345. Next time you sign in with your number and PIN, without waiting for a code.
- 4Your children appear, matched on that phone number.
A code from the school
Some schools hand parents a printed code instead. Type it on the “Add your child” screen and your child is added. If it does not work, the office can give you a new one.
A forgotten PIN
Tap “Forgot PIN?” on the sign-in screen. We send a code to your phone and you choose a new PIN.
If your child is not there
It almost always means the school has a different number for you, or a number with a typo in it. Ask the school office to check the guardian phone number on your child’s record. Once they fix it, your child appears.
More in for parents
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