Send a fee reminder
Reaching only the families with a balance.
A reminder goes only to the parents of students who still owe — not to the whole school. You choose the smallest balance worth reminding about, and a class if you want one, and you see exactly who will get it before you send. Families who have paid are not asked again, which is the difference between a reminder people read and one they learn to ignore.
It reaches parents in the GatePass app, which they already open every day to see their child arrive, and it says how much is still to pay and when it is due. A family reminded recently is skipped, so nobody is sent the same reminder twice in a row.
Reminders are sent only once your school shows fees to parents (Fees settings). A head teacher can also send one from the app.
Parents see their own child’s balance in the app at any time: what is owed, what has been paid, and what each charge was for. Most of the questions your office answers at the window are answered there instead.
Where to find itFees → RemindersOpen it →Did this not answer it? Tell us what happened — we would rather fix the guide than answer the same question twice.