How long does it take to get running?
About an hour of work, most of it waiting for cards to print.
Signing up and getting your classes takes a few minutes, because you pick your school type and the class ladder appears on its own. Importing a roll of 500 students from a spreadsheet takes a few minutes more. The rest of the hour is printing cards.
You do not have to wait for every card before you begin — a student without one is found by name at the gate and let straight in.
What is GatePass, exactly?
What it does on a school day, in plain terms.
What does it cost?
One price per term by student numbers, and a full term free first.
Is the price the same everywhere?
Local currency, local price, and what happens if your country is not listed.
How do we pay?
Mobile money, bank transfer or card — and when the invoice arrives.
Is it one app or several?
One download for parents, staff, gatekeepers and visitors.
What do we need to buy?
A phone at the gate and printed cards. That is the list.
Does it work when the internet is down?
The gate keeps scanning. Nothing is lost.
Who can see our school’s data?
Your staff by role, parents for their own children, and nobody else.
Can we use more than one gate?
As many as you have, each with its own phone.
Did this not answer it? Tell us what happened — we would rather fix the guide than answer the same question twice.