Who can see our school’s data?
Your staff by role, parents for their own children, and nobody else.
Inside your school, what a person can reach is decided by their role, and it is enforced on the server on every request — not merely hidden in the interface. A teacher cannot reach another class’s register by guessing a web address.
Parents see only their own children. They cannot see another family’s child, another family’s balance, or anything about your staff.
Your school’s records belong to your school. They are not sold, not shared with other schools, and not used to advertise anything to your parents.
What is GatePass, exactly?
What it does on a school day, in plain terms.
What does it cost?
One price per term by student numbers, and a full term free first.
Which countries is GatePass in?
Uganda today.
How do we pay?
When each term is due, how to pay, and where your receipts are.
Is it one app or several?
One download for parents, staff, gatekeepers and visitors.
What do we need to buy?
A phone at the gate and printed cards. That is the list.
Does it work when the internet is down?
The gate keeps scanning. Nothing is lost.
How long does it take to get running?
About an hour of work, most of it waiting for cards to print.
Can we use more than one gate?
As many as you have, each with its own phone.
Did this not answer it? Tell us what happened — we would rather fix the guide than answer the same question twice.